Our Shipping Policy and How It Works

POLICIES- SHIPPING POLICY

Shipping Policy

After receiving your order confirmation email, all orders are processed within 7 to 14 business days (excluding weekends and holidays). You will receive another notification when your order has shipped. If shipping is requested later, it will be shipped then.

Any orders shipping outside the U.S. will incur international rates depending on the type of shipping you choose.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us, which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven't received your order within seven days of receiving your shipping confirmation email, don't hesitate to contact us at customerservice@tennesseewholesalenursery.com with your name and order number, and we will look into it for you.

Shipping to P.O. boxes

Because we use USPS to ship, we cannot ship to P.O. boxes. You must provide a physical street address.

Refunds, returns, and exchanges

Please see our return policy here.